Legal & Policy

a7a Terms and Conditions

Please read these terms and conditions carefully before using the a7a platform. These terms form the basis of the agreement between you and us.

Last Updated: January 2026
Important: By registering on or continuing to use this platform, you are considered to have fully accepted all terms and conditions described below. For persons aged 21 and above only.

1 General Terms

These terms and conditions constitute a legal agreement between a7a ("Platform", "we", "us") and its users ("you", "member"). a7a is an online entertainment platform providing services for players in Bangladesh.

By accessing, registering on, or using any service on this platform, you confirm that you have read, understood, and fully agreed to comply with these terms and conditions, our Privacy Policy, and our Responsible Gaming Policy.

a7a reserves the right to change these terms and conditions at any time without prior notice. If you continue to use the platform after any changes, that will be considered acceptance of the revised terms. We therefore recommend reviewing this page regularly.

2 Eligibility and Age Requirement

The following conditions must be met to participate on the a7a platform:

  • You must be 21 years of age or older.
  • You must participate on this platform voluntarily and knowingly.
  • Each person may open only one account.
  • You will manage the account in your own name and for yourself — not on behalf of anyone else.
  • If for any reason you are ineligible to participate on this platform (for example, if you are self-excluded), you may not register.
a7a may at any time request necessary identification documents for age verification. An account may be restricted until identity is verified.

3 Account Registration and Security

3.1 Registration Process

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information will result in account closure, and a7a reserves the right to forfeit any pending balance.

3.2 Account Security

It is entirely your responsibility to keep your account login details (username and password) confidential. Report any unauthorized access or suspicious activity on your account to our support team immediately.

  • Do not share your account details with anyone else.
  • If you log in on a public or shared device, log out at the end of your session.
  • Report suspicious activity immediately to [email protected].

3.3 Multiple Accounts Prohibited

If a person creates more than one account, it will be treated as fraud. In such cases, all associated accounts will be closed and balances may be forfeited.

4 Deposits and Withdrawals

4.1 Deposit Methods

a7a currently accepts three popular mobile banking methods in Bangladesh: bKash, Nagad, and Rocket. The minimum deposit amount is ৳300.

4.2 Withdrawal Methods and Limits

The same methods (bKash, Nagad, Rocket) are used for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10–45 minutes.

4.3 Verification

For security purposes, a7a may verify your identity before processing a withdrawal. If the required documents are not provided in time, the withdrawal may be delayed. All transactions are secured using SSL encryption technology.

Standard withdrawal time: 10–45 minutes. In complex situations it may take longer — in such cases the support team will notify you.

4.4 Suspicious Transactions

If any transaction is suspected of being fraudulent or intended for money laundering, a7a reserves the right to suspend or cancel it and notify the relevant authorities.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳300 is required to claim this bonus.

5.2 Wagering Requirements

A 15x wagering requirement applies to the welcome bonus. For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus. Before withdrawing this bonus, you must place a total of ৳18,000 (৳1,200 × 15) in wagers.

5.3 General Bonus Terms

  • Bonus offers are valid for a specific period — any unused bonus will be cancelled after expiry.
  • Each member may claim each bonus offer only once.
  • Not all games can be played with bonus funds — only wagers placed on the games specified in the relevant bonus terms will count.
  • Abuse of the bonus system (such as claiming on multiple accounts) is strictly prohibited.
  • a7a reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 VIP Program

The a7a VIP program has 5 tiers. Weekly cashback benefits are provided at each tier:

  • Bronze: up to 0.2% weekly cashback
  • Silver: up to 0.4% weekly cashback
  • Gold: up to 0.6% weekly cashback
  • Platinum: up to 0.8% weekly cashback
  • Diamond: up to 1.0% weekly cashback

Progression through VIP tiers depends on your activity and consistency on the platform. a7a provides VIP members with special benefits, personal support, and exclusive offers. Detailed VIP program terms will be communicated separately.

7 Fair Play Policy

a7a is committed to ensuring a fair and transparent gaming environment. All games use Random Number Generator (RNG) technology, which makes every outcome completely impartial and unpredictable.

7.1 Prohibited Activities

Any of the following activities are strictly prohibited and will result in account closure:

  • Using software, bots, or automated strategies to operate games.
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage.
  • Colluding with other players.
  • Money laundering or any other unlawful financial activity.
  • Cheating against a7a or against other players.

In the event of any of the above violations, a7a will immediately suspend or close the account and may forfeit the associated balance.

8 Responsible Gaming

a7a believes that entertainment should be enjoyable and should never cause harm to your personal or financial life. We are committed to responsible gaming.

  • You can set your own deposit limits, wagering limits, or session time limits.
  • Through the Self-Exclusion feature, it is possible to close your account for a specified period.
  • If you feel that gaming is getting out of your control, contact our support team immediately.

For more information, visit our Responsible Gaming page.

9 Copyright and Intellectual Property

All content on the a7a website — logos, trademarks, text, graphics, software, designs, and other materials — is protected under a7a's intellectual property rights. Reproducing, distributing, or using any part of these materials for commercial purposes without prior written permission is strictly prohibited.

Content and trademarks belonging to third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) are the property of the respective companies.

10 Privacy and Data Protection

a7a places the highest importance on protecting your personal information. We use SSL encryption and modern security technology to keep your information safe.

We never sell your personal information to third parties. Our detailed data use policy is described in our Privacy Policy.

11 Limitation of Liability

a7a will not bear any liability in the following situations:

  • Any loss caused by technical errors, server outages, or internet connectivity issues.
  • Loss resulting from sharing your account details with others.
  • Errors or inconsistencies in third-party game software.
  • Any legal consequences arising from non-compliance with laws applicable in your jurisdiction.
  • Force Majeure events — natural disasters, government restrictions, etc.
a7a always strives to provide a safe and reliable platform. However, due to the inherent limitations of internet services, it is not possible to guarantee 100% uninterrupted service.

12 Account Closure and Termination

12.1 Closure by User

You may close your account at any time through our support team. Please withdraw any pending balance before closing your account.

12.2 Closure by a7a

a7a reserves the right to immediately close your account for any of the following reasons:

  • Any violation of these terms and conditions.
  • Evidence of fraudulent or unlawful activity.
  • Failure to complete identity verification.
  • Operating multiple accounts.
  • Abuse of the bonus system.

13 Dispute Resolution

If you have a dispute or complaint, please contact our support team first. We are available 24/7 via live chat and email.

If you are not satisfied with the support team's resolution, you may formally submit a written complaint to [email protected]. a7a takes all complaints seriously and will respond within a reasonable time.

14 Changes to Terms

a7a reserves the right to modify or update these terms and conditions at any time. A notice will be posted on the platform for significant changes.

If you continue to use the platform after any changes, that will be considered acceptance of the revised terms. We therefore recommend visiting this page regularly.

15 Contact and Support

For any questions or clarifications regarding these terms and conditions, please contact us:

Our support team is able to communicate in Bengali and is committed to resolving any issue promptly.

21+ For those aged 21 and above only

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